At Creative Spaces by Genuinely Jackie, we want every shopping experience to feel seamless, stylish, and stress-free just like the products we design. From the moment you place your order to the moment your handbag or jewelry arrives, our team ensures every detail is handled with care and love.
We currently process and ship all orders within 2–3 business days. Each item is carefully inspected and packaged to ensure it reaches you in perfect condition.
Once your order has been shipped, you’ll receive a confirmation email with tracking details so you can follow your delivery every step of the way.
Standard Shipping: 5–7 business days (within the U.S.)
Express Shipping: 2–3 business days (available at checkout)
Shipping Partners: We use trusted carriers to ensure timely and safe delivery.
Please note: During peak seasons, holidays, or sales, processing times may vary slightly, but we always do our best to deliver on time.
We truly hope you love your new purchase! But if something isn’t quite right, we gladly accept returns or exchanges within 14 days of delivery.
To qualify for a return:
Items must be unused, unworn, and in original packaging.
All tags and labels must remain attached.
Custom, personalized, or final-sale items cannot be returned or exchanged.
Simply email info@genuinelyjackie.com with your order number, name, and reason for return. Our customer care team will guide you through the process and share return instructions.
Your satisfaction is at the heart of everything we do. At Creative Spaces by Genuinely Jackie, we believe every woman deserves to feel elegant, confident, and inspired and we’ll do our best to make your shopping experience reflect just that.
Thank you for shopping with us we’re so glad you chose to be part of the Genuinely Jackie family.
